Here’s how to fix Can’t Reach This Page issue in Microsoft Edge web browser on PC desktop, laptop or tablets.
Microsoft Edge was launched by Microsoft along with Windows 10 back in 2015. User experience with Microsoft Edge has mostly been satisfactory. Microsoft should be lauded for creating an impressive web browser app that can be used as an effective alternative to Google’s Chrome and Mozilla Firefox browsers. However, like any other web browser, occasional errors and issues are common on the Edge browser. Some users are reporting that they are facing can’t reach this page problem on Microsoft Edge internet browser app on their devices. Main reason behind this error could be some network related setting on your device isn’t configured properly, or got automatically changed if you recently used a proxy or VPN app on your device. To help you in fixing this issue, we have come up with some solution which you thought would assist you in getting rid of this can’t reach this page error on Microsoft Edge browser.
Reason For Hmm, we can’t reach this page Issue:
Before moving on to the solution part, it’s important that you know what causes the problem in the first place so that you are in a better position to fix this issue. This problem could be restricted to a certain web page or all website in Microsoft Edge. Often incorrect proxy settings, use, of incompatible Antivirus, Firewall, or a VPN client can chance default network configurations resulting in this error on the Edge browser. Moreover, issues with DNS server or ISP error could also prevent webpages from opening in the Edge browser.
Fix Can’t Reach This Page In Microsoft Edge – The Best Ways
Now let’s check out different solutions to fix Can’t Reach This Page issue in Microsoft Edge.
Disable Antivirus / Firewall
First this you should do if Microsoft Edge is finding it difficult to connect to the internet is to disable third-party antivirus tool or Windows firewall for the time being and try opening the webpage again in the Edge browser. Some security programs disconnect internet for security reasons over a suspicious network. If it works, it means its the security program that was not allowing webpage/webpages to open in the browser. To avoid this to happen again, open that security program and select Microsoft Edge as a trusted program in them.
Set Internet Proxy Settings
Incorrect proxy settings cause issues with successfully connecting your device to the internet. If the proxy settings are not configured properly, it may stop webpages from opening on the Microsoft Edge browser. Here’s how to check proxy settings to fix can’t reach this page error in Microsoft Edge.
- Press Windows Key + I keyboard shortcut open Windows Settings app on Windows 10/8/8.1. On Windows 7, open Control Panel.
- Select Network & Internet option.
- Next, click on Proxy on the list of options in the left-pane.
- Now, on the right-pane, turn the Automatically detect settings on.
- Also, disable Use setup script option.
- Save these settings.
- Reconnect your device to the internet connection.
- All done.
This should fix the problem. If not, see the next solution method.
Restart DNS Client Service
Uninterrupted internet connection on your device depends to a large extent on properly running DNS Client service. Problems with DNS settings causes internet connectivity problem. Make sure DNS service is working on your device. If it’s disabled, turn it on. And it’s already enabled, restart it. Here’s how to do it:
- Open Command prompt (admin) in Windows.
- Type net stop dnscache and hit enter to stop DNS client.
- Type net start dnscache and hit enter to restart/start DNS client service.
- All done.
This will fix webpage not opening in Microsoft Edge error on Windows device. If not, see the next solution.
Change DNS Address
ISPs are interlinked with the DNS on Windows devices. Some local ISPs work on their own DNS client address, which may cause internet to stop working on your device if it’s not compatible with your device’s network drivers or settings. What you can do is such cases is to use public DNS services such as Google DNS, Open DNS and others. Here’s how to manually change DNS service address to a popularly used service.
- Press Windows Key + R to open RUN dialogue box.
- Type ncpa.cpl and hit enter.
- Click on Properties.
- Next, click on Internet Protocol Version 4 (TCP/IPv4) option.
- Set DNS Server addresses as 126.96.36.199 and 188.8.131.52 in the TCP/IPv4 option box.
- Save settings and close the settings window.
- Restart your device.
- All done.
In some cases, you need to open Command prompt and type ipconfig/flushdns in the command prompt to clear DNS cache.
If none of the above solution work to fix the problem, perform clean boot to fix the issue. In most cases, a clean boot fixes the problem.
If even clean boot fails to fix can’t reach this page on Windows Edge issue, contact your network provider for assistance. Let’s us know in comments, which of the above mentioned solutions worked on your device.
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